Privacy Policy

This Privacy Policy describes how Q Ride Moving Services & Junk Removal collects, uses, and protects your personal information. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, address, phone number, email address, and any other information you provide when booking our services or contacting us.
  • Payment Information: When you make a payment, we collect your payment details, such as credit card information or bank account details. This information is processed securely through our payment gateway.
  • Service Information: We collect information about the services you request, such as the date, time, and location of your move or junk removal.
  • Website Usage Information: We collect information about how you use our website, including your IP address, browser type, and pages visited. This information helps us improve our website and services.

2. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To schedule and perform the moving, junk removal, demolition, or delivery services you request.
  • Communication: To communicate with you about your booking, provide updates, and respond to your inquiries.
  • Payment Processing: To process your payments and prevent fraud.
  • Improving Our Services: To analyze website usage and customer feedback to improve our services and customer experience.
  • Marketing: To send you promotional offers and information about our services, where permitted by law. You can opt out of receiving marketing communications at any time.

3. How We Share Your Information

We may share your information with the following parties:

  • Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, customer support providers, and marketing agencies.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information, such as payment details, during transmission.
  • Secure Storage: We store your information on secure servers and databases.
  • Access Controls: We limit access to your information to authorized personnel only.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: You can opt out of receiving marketing communications at any time.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after any changes constitutes your acceptance of the new policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Q Ride Moving Services & Junk Removal
Gwinnett County, GA
[Your Contact Information]

Effective Date: [Date]